Cookie Policy
Last updated: November 20, 2025
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.
This Cookie Policy explains how TrueHome ("we," "us," or "our") uses cookies and similar technologies when you visit our website and use our services.
2. How We Use Cookies
We use cookies for various purposes, including:
- Essential Cookies: Required for the website to function properly (authentication, security)
- Performance Cookies: Help us understand how visitors interact with our website (analytics)
- Functionality Cookies: Remember your preferences and settings
- Targeting/Advertising Cookies: Used to deliver relevant advertisements (if applicable)
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as:
- Setting your privacy preferences
- Logging in to your account
- Maintaining your session
- Security and fraud prevention
3.2 Performance and Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand:
- Which pages are most popular
- How visitors move around the site
- What features are used most frequently
- Any error messages users encounter
All information these cookies collect is aggregated and anonymous.
3.3 Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. They remember:
- Your language preferences
- Your region or location
- Your account settings
- Other preferences you've selected
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics and deliver content. These may include:
- Analytics Services: Such as Google Analytics, to help us understand website usage
- Payment Processors: Cookies from payment providers to process transactions securely
- Content Delivery Networks: To optimize content delivery
5. How to Control Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your browser settings.
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your ability to use our Service. Here are links to cookie settings for popular browsers:
5.2 Opt-Out Tools
You can also opt out of certain third-party cookies by visiting:
6. Cookie Duration
Cookies can be either "persistent" or "session" cookies:
- Persistent Cookies: Remain on your device for a set period or until you delete them
- Session Cookies: Temporary cookies that are deleted when you close your browser
The duration for which cookies are stored depends on their purpose. Essential cookies typically last for the duration of your session, while preference cookies may last longer to remember your settings.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@truehome.com
Address: TrueHome, Inc.
United States